Frequently Asked Questions
Everything you need to know about bringing the comfort of amane heavenly rain into your home.
What makes amane heavenly rain products unique?
Our products are designed with a focus on 'heavenly' comfort and minimalist aesthetics, using premium sustainable materials that transform everyday home rituals into spa-like experiences.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day 'Heavenly Comfort' guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How should I care for my amane home textiles?
To maintain the softness and longevity of our fabrics, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid bleach and harsh fabric softeners.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.